Customer Service

E-mail: customercare@qcidirect.com

Web Hotline: 1(888)815-0814
Mon-Fri 8am-8pm (Eastern)

Mail: QCI Clean
Operations Center
P.O. Box 20403
Rochester, NY 14602-0403

Returns:
Please note that we are committed to complete customer satisfaction. If you are dissatisfied with your purchase, returns are accepted up to 30 days from original purchase. Simply fill out the Returns Form below or call Toll-Free 1(888)815-0814 for a return authorization form. Postage costs are non-refundable.

Ship item(s) to:
QCI Clean
Returns Dept
PO Box 20403
Rochester, NY 14602-0403
For UPS or FedEx delivery, send to 1 QCI Drive Rochester, NY 14624

Include with the item, the invoice with the completed return section. If you no longer have a copy of your invoice, use our Returns Form.